Tale of Two VRM's

Wouldn't it be nice to know if something negative was going to happen in a vacation rental property before it does? Even better, wouldn't it be great if you could take action to prevent the incident from ever happening? That's exactly what proactive management in safety is all about.

For today’s episode, Eric shares his recent experience  in the VRMA Spring Forum 2022 where he happened to speak as an expert at  a panel table about the topic on how to proactively manage safety to prevent major incidents in Vacation Rental properties.

An eventful forum indeed when 2 Vacation Rental Managers stopped by and opened up with 2 different but very relatable scenarios about safety in the VR industry.

The first VR manager shared a recent accident In one of their properties where a guest tripped off an uneven surface and has caused physical injuries. The said incident  has now an ongoing litigation for a potential 6-figure loss for his business.

Whereas the second VR manager shares that no incident has happened yet in their properties but are not actively managing safety. They want to know where to start and also keen to learn what are the other industry safety issues that they might get lessons from.

The tale from the first VRM is an example of reactive management where safety is given a particular attention for corrective measures but at the expense of damage to property, environment, or even life.

The approach of the second VRM is an example of proactive management on safety where preventive measures are taken to eliminate or reduce risk before any incident will occur.

From a property owner and safety expert standpoint, it is better to have a proactive mindset in managing your vacation rental  properties. This will help you to mitigate risk and ensure the safety of both guests and owners.

Learn more about proactively managing safety to prevent major incidents in VR properties by listening to the rest of the episode.